Delivery & Returns
DELIVERY & RETURNS
Free Delivery and Free returns worldwide
SUW is shipping all orders from Sweden and the EU. It is the customer's responsibility to pay taxes and custom duties when the goods are shipped outside the EU.
Standard delivery time from when a package leaves our warehouse is:
Sweden: 1-3 business days
Europe: 3-6 business days
International: 7-10 business Days
If you are not completely satisfied with your order, you can return your goods within 30 days for a refund or a new item(s) Make sure that the returned items are in unused and resale condition with all garment brands left. Returns that are damaged, soiled or returned without original labels cannot be accepted and can be sent back to the customer. We currently offer free global returns.
We offer no returns on swimwear and underwear or item(s) that are manufactured to costumers specifications.
HOW TO RETURN
If you want to return a item(s), you need to email us at firstname.lastname@example.org the order number and name and address. Without these details, it will not be possible to make a refund. In addition, a description of the issue is necessary.
It may take up to 14 days to process and receive returns depending on where the package is returned. When SUW has received the returned product, SUW will inspect the item / goods and refund will be made within a week. Please note we do not refund the original shipping cost.
Our return address is:
Suit Up Weird
C / O Weird Petersson's Designs AB
23636 Hollviken, SWEDEN